Building owners are currently experiencing challenges consolidating data across their entire portfolio due to the advancements of digital information, increased amount of building information during construction handover, complexities to adopt a new solution while operating existing facilities, and technical expertise property management staff and end-users. This dispersion of information causes a lack of access, trust in information, and historical record that results in poor decision-making and inefficient facility management.
As the construction industry has pushed forward with the adoption of new technology and digitization practices (including BIM), the amount of data being generated and collected during a project has grown exponentially. Owners find it challenging to adopt BIM and integrated Digital Twin solutions because of the specialized and technical user requirements to operate and maintain these data sources. All of this, on top of maintaining their existing CMMS/FM systems that were not built to consume the new formats of data, while determining ways to connect the two together.
This leaves existing building assets behind and continues to segment and grant limited access to this critical information without a centralized and usable database. Owners find it too expensive, overwhelming, and time consuming to fully digitalize their existing portfolio, which has begun to create a major gap for their ability to manage buildings in today’s age. As the information divide grows, time and money are being lost to searching for outdated information, untraceable to proper work performed, unknown to how their buildings are performing, and lagging in communication with building tenants.