Summary

DaluxFM bridges the gap between traditional FM operations and modern digital tools, including BIM and Reality Capture. Consolidating data and interconnecting personnel across an entire portfolio for proactive preventative maintenance, effective space and asset management, transparent end-user tickets and work orders, historical record access, and analytical data to optimize operations.

Problem

Building owners are currently experiencing challenges consolidating data across their entire portfolio due to the advancements of digital information, increased amount of building information during construction handover, complexities to adopt a new solution while operating existing facilities, and technical expertise property management staff and end-users. This dispersion of information causes a lack of access, trust in information, and historical record that results in poor decision-making and inefficient facility management.   As the construction industry has pushed forward with the adoption of new technology and digitization practices (including BIM), the amount of data being generated and collected during a project has grown exponentially. Owners find it challenging to adopt BIM and integrated Digital Twin solutions because of the specialized and technical user requirements to operate and maintain these data sources. All of this, on top of maintaining their existing CMMS/FM systems that were not built to consume the new formats of data, while determining ways to connect the two together.   This leaves existing building assets behind and continues to segment and grant limited access to this critical information without a centralized and usable database. Owners find it too expensive, overwhelming, and time consuming to fully digitalize their existing portfolio, which has begun to create a major gap for their ability to manage buildings in today’s age. As the information divide grows, time and money are being lost to searching for outdated information, untraceable to proper work performed, unknown to how their buildings are performing, and lagging in communication with building tenants.

Solution

Owners need a system that can ingest various types of digital formats and provide an easy-to-understand visual representation of the buildings and assets in their environment to plan the required work around. DaluxFM’s BIM first approach enables us to stay on top of the ever-evolving landscape of 3D models and digital assets while still incorporating traditional formats of data such as hardcopy scans and 2D drawings (PDF/CAD). In the case of missing or out-of-date information, DaluxFM offers the ability to create assets and work orders directly located on a map or to a 360° photo. This allows for a hybrid of information in one location during the data evolution of an organization. DaluxFM is not just another tool, it’s the entire toolbox.   Once the buildings and assets are located, property managers can then start to layer information within. Add in product information, O&M manuals, warranties, maintenance schedules, that way when a technician is in the field, within one click or with a scan of a QR Code, all associated information is pulled up at their fingertips, reducing time spent sorting through manuals and binders of information or potentially making unnecessary mistakes.   DaluxFM’s scalability also applies during implementation, as building and asset information can be gradually advanced to minimize operational risks and ease the transitional period. With a diverse operations and end-user base, DaluxFM overcomes adoption challenges with its user-friendly interface, mobile access, and ‘BIM for Everyone’ outlook.

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